Melissa Krchnak

By Melissa Krchnak

Jim Rohn asks, “What does the word ‘no’ mean to a child? Almost nothing.” He’s so right, too. I have two nieces under the age of 6 that I just spent last week with and they couldn’t understand “no” any less. No candy. No soda. No dessert until after dinner. No playing with your Happy Meal toy until you finish your nuggets. And yet, they still push. They’re relentless. They don’t give up until I give in. And, they always win. Not because I’m the cool, fun aunt. Because I get worn down to a place of exhaustion. It’s so energy-draining that it’s not worth the fight.

I’m not saying you should wear your clients down the way these two adorable rug rats do me, yet, why do we announce defeat at the first “no?”

I have a challenge for you: If you set out to make a certain number of calls today (say 100),  set out to get 100 “nos” rather than make 100 calls. It’ll take a few more calls, and yet, that extra call might mean extra business.

Here’s to getting nos!

Melissa Krchnak is the assistant team leader for Keller Williams Realty in Rancho Cucamonga, Calif. Connect with her at kwrancho.com.