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Customer Service: C.R.A.P.

Blog Contributor Commitment to Excellence, communication, Helpful Tools, Professional Development, Sales & Marketing, Working with Clients 2 Comments

By Randy Pereira Regardless of what we call ourselves; REALTOR®, Agent, Consultant, salesperson…  the bottom-line is, we are in a  “Customer Service” business.  Our service is what sets us apart in this field. You can impress customers with the latest and greatest toys, perhaps even with the remarkable gift of gab.  However, at the end of the day, it is …

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Change or Die: 6 Tips for Long Term Success

Blog Contributor Business Challenges, Professional Development 4 Comments

By Chris Nichols We all remember the New York Times best seller, “Who Moved My Cheese.” Published in 1998, it’s a great book by Spencer Johnson about change in the workplace and in life. A couple days ago I popped into a Borders bookstore, I was drawn in by the 50 percent off signs, as this was one of many …

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The Importance of Image and Appearance

Blog Contributor Business Challenges, Personal Fulfillment, Professional Development, Sales & Marketing 6 Comments

By Brooke Wolford Recently, at the Minneapolis YPN SquareTable event, I had a discussion with a few agents about what type of car you should drive to protect your image as an agent.  It went back and fourth based on where you lived, who you served, etc.  While I agreed with a lot of the responses, I also feel that …

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So You Want to Start a YPN Network

Blog Contributor Helpful Tools, Professional Development, Young Pros in the Spotlight, YPN Chapters 1 Comment

By Stefanie Hahn Starting a YPN group can be extremely rewarding, but also challenging. So I thought I’d share a few things I’ve learned after co-founding a successful network in my Pennsylvania market. The ultimate goal is forming strong relationships, learning, and growing as real estate professionals. From there, involvement in our communities and local/state associations will follow. Stefanie Hahn …

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Avoiding REALTOR®-to-REALTOR® Referral Nightmares!

Blog Contributor Business Challenges, communication, Managing Your Agents, Professional Development, Sales & Marketing 7 Comments

By Brian Copeland Over the past few months, I’ve been catching wind of a LOT of referrals between YPNers.  As Daddy Goose, I’m so proud!  As Daddy Goose, additionally, I think it’s important we chat a little about how to handle those agent-to-agent referrals. Three weeks ago, I sent out three referrals to three different REALTORS®.  None of those agents …

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Is the Real Estate Business Today Making Us More Social?

Blog Contributor communication, Sales & Marketing, Technology & Social Media 1 Comment

By Subhi J. Gharbieh Being a REALTOR® for a little more than four years now, I have a good understanding of how to approach my business today. I think it is safe to say that when I got into the business, “cold calling” was pretty much being phased out. With the emergence of federal and state Do Not Call laws, …

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This March: Vote, Act, Invest

Blog Contributor Helpful Tools, Personal Fulfillment, Professional Development, YPN Events Leave a Comment

By Nobu Hata Working away in cramped cubes at the D.C. REALTOR® headquarters are the NAR Staff behind the REALTOR® Political Action Party.  John, Chris, Bethany, Mica, Jay, Claire and crew, not gleamingwhitetoothed Politicians – or even REALTORS®, mind you; they’re regular, politically-charged folks working on our behalf on Capitol Hill, for our livelihood. Brian Copeland, YPN/RPAC Liaison Mike Oppler …

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Seminars Teaching You to Ask For Referrals? Get Referrals Without Asking For Them.

Blog Contributor Helpful Tools, Professional Development, Sales & Marketing, Technology & Social Media Leave a Comment

By Dave Robison Ever had that friend that whenever your phone rang, you looked at the caller ID and cringed?  You simply subconsciously wanted to call them your friend because at one time they were, but for some reason they crossed the line into a category that none of us dare say to their face that they are now apart …

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Why Losing the Autofocus on My Camera was a Great Thing

Blog Contributor Business Challenges, Professional Development, Sales & Marketing Leave a Comment

By Amy Steele I love to take photos. Love. It has been one of my passions and creative outlets since moving up here to paradise (Crestline region of California). I bought a Canon Rebel EOS about a year and a half ago and I have enjoyed taking some great pictures with it. One day when shooting in sports mode and …

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How Do You Run Your Business?

Blog Contributor Business Challenges, Helpful Tools 2 Comments

By Crystal Webster I’ve been to a national office supply store what seems to be about every day this month in an attempt to get ready for the spring and summer months. Occasionally, I purchase the wrong item and it takes me a little bit to return it to the store. I returned a day planner the other day because …