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Customer Service: C.R.A.P.

Blog Contributor Commitment to Excellence, communication, Helpful Tools, Professional Development, Sales & Marketing, Working with Clients 2 Comments

By Randy Pereira Regardless of what we call ourselves; REALTOR®, Agent, Consultant, salesperson…  the bottom-line is, we are in a  “Customer Service” business.  Our service is what sets us apart in this field. You can impress customers with the latest and greatest toys, perhaps even with the remarkable gift of gab.  However, at the end of the day, it is …

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So You Want to Start a YPN Network

Blog Contributor Helpful Tools, Professional Development, Young Pros in the Spotlight, YPN Chapters 1 Comment

By Stefanie Hahn Starting a YPN group can be extremely rewarding, but also challenging. So I thought I’d share a few things I’ve learned after co-founding a successful network in my Pennsylvania market. The ultimate goal is forming strong relationships, learning, and growing as real estate professionals. From there, involvement in our communities and local/state associations will follow. Stefanie Hahn …

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This March: Vote, Act, Invest

Blog Contributor Helpful Tools, Personal Fulfillment, Professional Development, YPN Events Leave a Comment

By Nobu Hata Working away in cramped cubes at the D.C. REALTOR® headquarters are the NAR Staff behind the REALTOR® Political Action Party.  John, Chris, Bethany, Mica, Jay, Claire and crew, not gleamingwhitetoothed Politicians – or even REALTORS®, mind you; they’re regular, politically-charged folks working on our behalf on Capitol Hill, for our livelihood. Brian Copeland, YPN/RPAC Liaison Mike Oppler …

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Seminars Teaching You to Ask For Referrals? Get Referrals Without Asking For Them.

Blog Contributor Helpful Tools, Professional Development, Sales & Marketing, Technology & Social Media Leave a Comment

By Dave Robison Ever had that friend that whenever your phone rang, you looked at the caller ID and cringed?  You simply subconsciously wanted to call them your friend because at one time they were, but for some reason they crossed the line into a category that none of us dare say to their face that they are now apart …

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How Do You Run Your Business?

Blog Contributor Business Challenges, Helpful Tools 2 Comments

By Crystal Webster I’ve been to a national office supply store what seems to be about every day this month in an attempt to get ready for the spring and summer months. Occasionally, I purchase the wrong item and it takes me a little bit to return it to the store. I returned a day planner the other day because …

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What? Your House is on the Market with Someone Else?!?

Blog Contributor communication, Helpful Tools, Professional Development, Sales & Marketing 7 Comments

By Jared James Tell me that you have not ever had the experience of being fully committed to someone else, passing all of your leads to them, only to look on the MLS one day to see that they have listed their house through some other REALTOR®. Is there anything more frustrating in the world? Well, of course there is. …

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10 Things to Do (or Not Do) at a Conference

Blog Contributor Classes & Education, Helpful Tools, MidYear, Professional Development 2 Comments

By Kelly Reark We were all standing around complaining about our feet hurting in the shoes we chose, wondering if it was our third or fifth cup of Starbucks that day, when the idea hit me that maybe I should put together a quick list of dos and don’ts for anyone attending one of our marathon REALTOR® conferences throughout the …

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Video: Eliminating the Mystery Behind QR Codes

Blog Contributor Helpful Tools, Professional Development, Sales & Marketing, Technology 1 Comment

By Stefanie Hahn What are QR codes? How can they work for my business? This video tutorial offers tips and suggestions for utilizing this hot new marketing tool. Stefanie Hahn is the education director for Coldwell Banker Hearthside, REALTORS® in Malvern, Pa. Visit her Web site: www.StefanieHahn.com.

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Get Out…Sourced!

Blog Contributor communication, Helpful Tools, Managing Your Office, Professional Development, Sales & Marketing 1 Comment

By TG Gallaudet I first became in tune with the idea to outsource around the same time 4-Hour-Workweek became a hit. I assumed that if people could outsource their entire lives, then I could outsource most of our business systems and save millions, if not billions, at the same time. Although that reality didn’t come to perfect fruition, I have …

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The American Dream

Blog Contributor communication, Helpful Tools, Personal Fulfillment, Promoting Home Ownership 1 Comment

By Subhi J. Gharbieh With everything that is currently going on in many parts of the Middle East, specifically Egypt, it really made me think about how blessed we are to live in this country. Being a first generation Palestinian-American, it hurts me to see what the Egyptian people are going through. But I am proud that they are standing …