Below you'll find a list of all posts that have been tagged as “customer service”
By David Krichmar Is your customer service best for you or your clients? Think about that question for a moment. Obviously, great customer service is not what is easiest for you. In most situations, it is about going above and beyond. Maybe even inconveniencing you. I recently read a great article by Rebekah Radice, “The Simple Truth Behind Customer Service,” …
By Chris Nichols There’s an interesting story from the Middle East I want to share with you. A dying man leaves his 17 camels to his three sons. To the first son he leaves half, to the second son he leaves a third, and to the third son he leaves a ninth. Well as the three sons do the math …
By Randy Pereira Regardless of what we call ourselves; REALTOR®, Agent, Consultant, salesperson… the bottom-line is, we are in a “Customer Service” business. Our service is what sets us apart in this field. You can impress customers with the latest and greatest toys, perhaps even with the remarkable gift of gab. However, at the end of the day, it is …
By Toby Boyce It was a quiet Monday night until the cell phone rang. My mother-in-law was on the other end, and five hours later my wife and I arrived in Cleveland – via Bellevue – and the Cleveland Clinic as my father-in-law was admitted. It would go without saying that we were scared, nervous, and extremely worried as we …
